Refund policy

We do not offer refunds or exchanges. However each case is handled on a case by case basis in the event of broken or damaged products. Photo validation is required at time of unboxing.  This is to include but not limited to photo of shipping container damage, inside the container photos before product is removed. As well as the damaged product. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

If more than 15 business days have passed since we’ve approved your return, please contact us at scoopswithpj@gmail.com.